The Mersey Dee Alliance is committed to protecting your personal information and being clear about how it is used.
This notice explains how we collect, use and protect personal data when you use this website or contact us.
Who we are
The Mersey Dee Alliance is a partnership of public sector organisations working together across the Mersey Dee area.
Depending on the activity, your personal data may be processed by one or more partner organisations. Where this happens, appropriate data sharing arrangements are in place to ensure your information is handled securely and lawfully.
What information we collect
We may collect and process the following information:
- Your name and contact details where you contact us or complete a form
- Information you provide as part of enquiries, consultations, surveys or engagement activity
- Details relating to events or communications you choose to take part in
- Technical information about your use of the website, such as IP address, browser type and pages visited
We only collect information that is necessary for the purpose it is used for.
How we use your information
We use your information to:
- Respond to enquiries and requests
- Provide information or updates you have asked for
- Deliver consultations, engagement and partnership activity
- Manage events and communications
- Improve the website and understand how it is used
- Meet our legal and governance responsibilities
Where we rely on your consent (for example, for communications or engagement activity), your information will only be used for that purpose.
Lawful basis for processing
We process personal data under UK data protection law. The lawful bases we rely on are:
- Public task – where processing supports the work and objectives of the Alliance
- Consent – where you choose to provide information or take part in communications or engagement activity
You can withdraw your consent at any time.
Sharing your information
We may share information with:
- Partner organisations within the Mersey Dee Alliance
- Service providers that support the website or communications
Information is only shared where necessary and is handled securely and in line with data protection law.
We do not sell personal data.
How long we keep your information
We only keep personal data for as long as necessary and in line with agreed retention periods.
This will typically include:
- General enquiries and contact requests – retained for up to 1 year after completion
- Mailing lists and communications – retained for up to 7 years or until you withdraw consent
- Consultations, surveys and engagement activity – retained for up to 7 years
- Event management information – retained for up to 7 years after the event
- Website and system logs – retained for up to 2 years
In some circumstances, information may be kept for longer where required by law or where there is a legitimate need to do so.
When information is no longer required, it is securely deleted.
Cookies
This website uses cookies to:
- Make the site work properly
- Understand how it is used so it can be improved
You can control cookies through your browser settings. Further information is available in our cookie notice.
Your rights
You have rights under UK data protection law, including:
- The right to access your personal data
- The right to have inaccurate or incomplete data corrected
- The right to request deletion of your data (right to erasure) where appropriate
- The right to restrict how your data is used in certain circumstances
- The right to object to processing carried out under public task
- The right to data portability where applicable
Where we rely on consent, you have the right to withdraw your consent at any time. This will not affect any processing carried out before consent was withdrawn.
Some of these rights are not absolute and depend on the circumstances of the processing.
How to exercise your rights
You can exercise your data protection rights, including making a subject access request or requesting deletion of your data, by contacting us using the details below.
Further information on how to make a request, including the process and what information we may need from you, is available here:
https://www.cheshirewestandchester.gov.uk/residents/contact-us/complaints-and-feedback/data-protection-for-you
Contact details and Data Protection Officer
If you have any questions about this privacy notice or how your personal data is used, you can contact the Data Protection Officer:
Data Protection Officer
Cheshire West and Chester Council
- Online: Contact the DPO
- Post: Data Protection Officer, The Portal, Wellington Road, Ellesmere Port, CH65 0BA
You also have the right to raise a concern with the Information Commissioner’s Office:
www.ico.org.uk